Frequently Asked Questions

Frequently Asked Questions

Why do you need a Virtual Assistant?

If you are looking to save time, increase productivity, improve work-life balance, and cost-efficiency. These are some of the many reasons why you should hire a Virtual Assistant. A Virtual Assistant can help you save time by taking care of the tasks that would otherwise require your attention. By delegating tasks to a virtual assistant, you can free up your time to focus on tasks that require your specific skills or expertise. And by outsourcing tasks to a Virtual Assistant, you can achieve a better work-life balance. Above all, hiring a virtual assistant can be more cost-effective than hiring a full-time employee. You only pay for services you need, and you don't have to worry about employee benefits, taxes and other overhead costs. Overall, a virtual assistant can be a valuable asset to your business or personal life, allowing you to focus on what you do best while outsourcing the rest and getting everything done.

If the virtual assistant does not work out how does your replacement guarantee work?

We offer a free-of-charge replacement guarantee after four weeks of working with our virtual assistant. Our team will check in with you regularly to ensure everything is working properly. Our goal is to provide the best person for each role. If we fail to meet your standards after the replacement, we will provide a prorated refund that takes into account the recruitment process and system maintenance costs.

How long does this process take?

We strive to be as fast as you are, as we know you're running a business. We make sure to maintain a good pool of candidates to choose from. As early as 24 hours, you can interview three of the best virtual assistants that match your needs. Once you've selected the best applicant, you can start working with them once payment is made.

Why should we go with SEA-VA over Upwork /Fiverr/Onlinejobs or other platforms?

We ensure that we hire the best quality of virtual assistants and provide them with training on how to become successful in their role. We have support systems in place to assist them when they encounter difficulties with a specific task. Additionally, we have a community of virtual assistants who can provide assistance, ensuring that they are mentally and emotionally present while working from home.

What makes SEA-VA different?

We have a community of virtual assistants with whom we maintain open communication, living out our values of work-life balance, loyalty, family orientation, and integrity. We recognize the importance of spending time with our loved ones, even while working from home.

What tasks can a SEA-Virtual Assistant do for my practice?

SEA-Virtual Assistants can handle various administrative tasks, such as prior authorizations, insurance verifications, front desk triage, calendar management, scheduling, database management, and more. They can assist with anything done on the phone or computer, reducing costs and saving time.

How can a SEA-Virtual Assistant save me time and money?

Hiring a Virtual Assistant can save you tens of thousands of dollars per year, as they cost about half of an in-house employee. By outsourcing daily administrative tasks, you can focus on seeing patients and providing care.

How is my Virtual Assistant being managed?

Our clients are assigned a Client Success Manager (CSM) who manages the relationship between them and the Virtual Assistant.

What types of practices can your Virtual Assistants work with?

SEA-Virtual Assistants work with various healthcare practices including but not limited to Fertility/IVF, Surgeons/Specialists, Neurology, Psychiatry, Dental, Obstetrics & Gynecology, Urology, Rheumatology, Dermatology, Surgical Centers, Psychology, Pain Management Centers, and General Practitioners/Primary Care Physicians, and Pediatrics.

Why do you need a Virtual Assistant?

If you are looking to save time, increase productivity, improve work-life balance, and cost-efficiency. These are some of the many reasons why you should hire a Virtual Assistant.A Virtual Assistant can help you save time by taking care of the tasks that would otherwise require your attention. By delegating tasks to a virtual assistant, you can free up your time to focus on tasks that require your specific skills or expertise. And by outsourcing tasks to a Virtual Assistant, you can achieve a better work-life balance.Above all, hiring a virtual assistant can be more cost-effective than hiring a full-time employee. You only pay for services you need, and you don't have to worry about employee benefits, taxes and other overhead costs. Overall, a virtual assistant can be a valuable asset to your business or personal life, allowing you to focus on what you do best while outsourcing the rest and getting everything done.

If the virtual assistant does not work out how does your replacement guarantee work?

We offer a free-of-charge replacement guarantee after four weeks of working with our virtual assistant. Our team will check in with you regularly to ensure everything is working properly. Our goal is to provide the best person for each role. If we fail to meet your standards after the replacement, we will provide a prorated refund that takes into account the recruitment process and system maintenance costs.

How long does this process take?

We strive to be as fast as you are, as we know you're running a business. We make sure to maintain a good pool of candidates to choose from. As early as 24 hours, you can interview three of the best virtual assistants that match your needs. Once you've selected the best applicant, you can start working with them once payment is made.

Why should we go with SEA-VA over Upwork /Fiverr/Onlinejobs or other platforms?

We ensure that we hire the best quality of virtual assistants and provide them with training on how to become successful in their role. We have support systems in place to assist them when they encounter difficulties with a specific task. Additionally, we have a community of virtual assistants who can provide assistance, ensuring that they are mentally and emotionally present while working from home.

What makes SEA-VA different?

We have a community of virtual assistants with whom we maintain open communication, living out our values of work-life balance, loyalty, family orientation, and integrity. We recognize the importance of spending time with our loved ones, even while working from home.

What tasks can a SEA-Virtual Assistant do for my practice?

SEA-Virtual Assistants can handle various administrative tasks, such as prior authorizations, insurance verifications, front desk triage, calendar management, scheduling, database management, and more. They can assist with anything done on the phone or computer, reducing costs and saving time.

How can a SEA-Virtual Assistant save me time and money?

Hiring a Virtual Assistant can save you tens of thousands of dollars per year, as they cost about half of an in-house employee. By outsourcing daily administrative tasks, you can focus on seeing patients and providing care.

How is my Virtual Assistant being managed?

Our clients are assigned a Client Success Manager (CSM) who manages the relationship between them and the Virtual Assistant.

What types of practices can your Virtual Assistants work with?

SEA-Virtual Assistants work with various healthcare practices including but not limited to Fertility/IVF, Surgeons/Specialists, Neurology, Psychiatry, Dental, Obstetrics & Gynecology, Urology, Rheumatology, Dermatology, Surgical Centers, Psychology, Pain Management Centers, and General Practitioners/Primary Care Physicians, and Pediatrics.

OUR CLIENTS SAY

SEA-VA has helped fevr.io with immediate staffing needs very quickly. We were able to review over 10 candidates and chose some of the best workers in their respective fields. I highly recommend SEAVA for the ease of hiring, and the high level of talent they represent. Immaculate Torres was very good to communicate with and ensured top customer satisfaction.

Mac does an exceptional job with job placements. She really understands her client's needs and matches them up with the best talent in a short period of time.

Working with SEA-VA was a seamless experience from the start. They took the time to understand exactly what I needed and quickly matched me with Mike E., who has been an incredible asset to my business. From managing operations to keeping everything running smoothly behind the scenes, Mike is proactive, detail-oriented, and highly reliable. The entire process was efficient, and the quality of talent SEA-VA provided was top-class. I highly recommend them to anyone looking for professional and highly capable virtual support.

GET IN TOUCH

Assistance Hours

Mon – Sat 9:00am – 8:00pm

Sunday – CLOSED

Phone Number:

+63 975 9177 944

LOCATION

Post Address and Mail

Email: [email protected]

Address:

Unit 11Q, Avenir Condominium, Archbishop Reyes

Archbishop Reyes Ave, Cebu City, 6000 Cebu, Philippines

COMPANY


© Copyright 2025.

Southeast Asia Virtual Assistants, Philippines.

All Rights Reserved.

COMPANY

GET IN TOUCH

Assistance Hours

Mon – Sat 9:00am – 8:00pm

Sunday – CLOSED

Phone Number

+63 975 9177 944

LOCATION

Post Address and Mail

Email: [email protected]

Address

Unit 11Q, Avenir Condominium, Archbishop Reyes

Archbishop Reyes Ave, Cebu City, 6000 Cebu, Philippines

© Copyright 2025.
Southeast Asia Virtual Assistants, Philippines. All Rights Reserved.