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Or reach out to us via email at info@sea-va.com.

Frequently Asked Questions

Why do you need a Virtual Assistant?

If you are looking to save time, increase productivity, improve work-life balance, and cost-efficiency. These are some of the many reasons why you should hire a Virtual Assistant.

A Virtual Assistant can help you save time by taking care of the tasks that would otherwise require your attention. By delegating tasks to a virtual assistant, you can free up your time to focus on tasks that require your specific skills or expertise. And by outsourcing tasks to a Virtual Assistant, you can achieve a better work-life balance.

Above all, hiring a virtual assistant can be more cost-effective than hiring a full-time employee. You only pay for services you need, and you don't have to worry about employee benefits, taxes and other overhead costs.

Overall, a virtual assistant can be a valuable asset to your business or personal life, allowing you to focus on what you do best while outsourcing the rest and getting everything done.

If the virtual assistant does not work out how does your replacement guarantee work?

We offer a free-of-charge replacement guarantee after four weeks of working with our virtual assistant. Our team will check in with you regularly to ensure everything is working properly. Our goal is to provide the best person for each role. If we fail to meet your standards after the replacement, we will provide a prorated refund that takes into account the recruitment process and system maintenance costs.

How long does this process take?

We strive to be as fast as you are, as we know you're running a business. We make sure to maintain a good pool of candidates to choose from. As early as 24 hours, you can interview three of the best virtual assistants that match your needs. Once you've selected the best applicant, you can start working with them once payment is made.

Why should we go with SEA-VA over Upwork /Fiverr/Onlinejobs or other platforms?

We ensure that we hire the best quality of virtual assistants and provide them with training on how to become successful in their role. We have support systems in place to assist them when they encounter difficulties with a specific task. Additionally, we have a community of virtual assistants who can provide assistance, ensuring that they are mentally and emotionally present while working from home.

What makes SEAVA different?

We have a community of virtual assistants with whom we maintain open communication, living out our values of work-life balance, loyalty, family orientation, and integrity. We recognize the importance of spending time with our loved ones, even while working from home.

What tasks can a Medical Virtual Assistant do for my practice?

Medical Virtual Assistants can handle various administrative tasks, such as prior authorizations, insurance verifications, front desk triage, calendar management, scheduling, database management, and more. They can assist with anything done on the phone or computer, reducing costs and saving time.

How can a Medical Virtual Assistant save me time and money?

Hiring a Virtual Assistant can save you tens of thousands of dollars per year, as they cost about half of an in-house employee. By outsourcing daily administrative tasks, you can focus on seeing patients and providing care.

How is my Virtual Assistant being managed?

Our clients are assigned a Client Success Manager (CSM) who manages the relationship between them and the Virtual Assistant.

What types of practices can your Virtual Assistants work with?

SEA-VA Medical Virtual Assistants work with various healthcare practices including but not limited to Fertility/IVF, Surgeons/Specialists, Neurology, Psychiatry, Dental, Obstetrics & Gynecology, Urology, Rheumatology, Dermatology, Surgical Centers, Psychology, Pain Management Centers, and General Practitioners/Primary Care Physicians, and Pediatrics.

Our Mission

Our mission is to provide virtual assistant services that save time, increase productivity and help businesses and individuals achieve their goals worldwide. We offer personalized and cost-effective solutions tailored to meet our clients' unique needs. Our skilled and reliable virtual assistants are committed to delivering exceptional service and building long-term relationships based on trust and professionalism. With our support, clients can focus on their core tasks while we handle the rest.

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Our Vision

Our goal is to be the best provider of virtual assistant services in Southeast Asia. We want to help businesses and entrepreneurs by providing them with skilled, reliable, and efficient remote support. Our aim is to make working with us as smooth as possible, using technology and talented people to help our clients reach their goals, work more efficiently, and have a better work-life balance. Our overall goal is to help our clients and partners grow and succeed, while promoting a culture of excellence, innovation, and customer focus in the virtual assistant industry.

Our Culture

Work-Life-Balance

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Loyalty

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Integrity

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Family-Oriented

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Connect With Us

Stay connected with us and receive updates on our latest news and services through our social media channels. Follow us to get to know us better and join our community!

Unit 11Q, Avenir Condominium, Archbishop Reyes Avenue, Lahug, Cebu City 6000 Philippines

@ Copyright 2023 - Southeast Asia Virtual Assistants.

All rights reserved

@ Copyright 2023 - Southeast Asia Virtual Assistants.

All rights reserved

Unit 11Q, Avenir Condominium, Archbishop Reyes Avenue, Lahug, Cebu City 6000 Philippines