Services
HOW WE CAN HELP
Our Services
A Virtual Medical Receptionist, performed by Medical Virtual Assistants, handles tasks like answering calls, transferring calls, scheduling appointments, verifying insurance, managing prescription refills, coordinating with patients via email, and performing clerical duties as required.
The administrative staff plays a crucial role in handling various tasks, including appointment scheduling, confirmation via phone/email/text, insurance authorizations, coordinating referrals with other practices, updating EHR with medical history and test results, patient coordination, responding to inquiries, prescription refills, and more.
Medical Billing Virtual Assistants are experts in insurance verification, claim submission, authorizations, patient billing inquiries, and ensuring accurate and timely payments. They also handle pre-authorization for treatments, and organize financing/payment plans for patients as needed.
As a Medical Scribe, you listen in on provider-patient interactions through your computer and document directly into the EMR. Responsibilities include real-time updates, accurate documentation, and maintaining patient privacy.
As a real estate virtual assistant, they offer a range of valuable services. They can assist you as a Transaction/Listing Coordinator, Virtual Sales Agent, Digital Marketing Coordinator, and General Administrative Assistant.
Our virtual assistance services include Marketing Assistant, Analytics Assistant, SEO/SEM Specialist, Social Media Management, Graphic Designer, Content Creator, Administrative Assistant, Executive Assistant, Customer Service Representative, Project Coordinator, Data Entry Specialist, and more.
A Virtual Medical Receptionist, performed by Medical Virtual Assistants, handles tasks like answering calls, transferring calls, scheduling appointments, verifying insurance, managing prescription refills, coordinating with patients via email, and performing clerical duties as required.
The administrative staff plays a crucial role in handling various tasks, including appointment scheduling, confirmation via phone/email/text, insurance authorizations, coordinating referrals with other practices, updating EHR with medical history and test results, patient coordination, responding to inquiries, prescription refills, and more.
Medical Billing Virtual Assistants are experts in insurance verification, claim submission, authorizations, patient billing inquiries, and ensuring accurate and timely payments. They also handle pre-authorization for treatments, and organize financing/payment plans for patients as needed.
As a Medical Scribe, you listen in on provider-patient interactions through your computer and document directly into the EMR. Responsibilities include real-time updates, accurate documentation, and maintaining patient privacy.
As a real estate virtual assistant, they offer a range of valuable services. They can assist you as a Transaction/Listing Coordinator, Virtual Sales Agent, Digital Marketing Coordinator, and General Administrative Assistant.
Our virtual assistance services include Marketing Assistant, Analytics Assistant, SEO/SEM Specialist, Social Media Management, Graphic Designer, Content Creator, Administrative Assistant, Executive Assistant, Customer Service Representative, Project Coordinator, Data Entry Specialist, and more.
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System Requirements
Software
Windows OS: Windows 10 or later
To avoid viruses from infecting your computer and your client's, it's recommended to use a genuine version of Windows 10 Home or Pro.
Hardware
Intel Core i3/i5 8th Gen or up = equivalent (Ryzen 5 or up)
For smooth running of clinical applications like EMRs or EHRs, your processor should have a processing speed of 2.8 GHz or higher, and at least 4 cores. You can use any processor from either of the two companies, but not Intel Atom, Intel Celeron or any AMD chip other than the Ryzen line.
8 GB or More
Internet
Fiber Optic Connection:
50 mbps or more
With today's advanced technology, we can easily access fast and reliable internet connections. Investing in a good internet connection and having a backup can increase your earning potential by up to 100%.
BACK UP INTERNET
Fiber Optic Connection | Mobile 4G data, 20 mbps or more
Webcam
High Definition
720p, 1080p, 4K
Headset
Plantronics, Logitech, Razer, Jabra
or any brands that have noise cancellation
Having clear and effective communication is crucial and should be a top priority. About 90% of clients prefer to work with someone who has a good tone and volume of voice. To achieve this, investing in a high-quality headset can make a significant difference.
Back-up Power
Generators (diesel/ gasoline), power inverters, car batteries, large capacity UPS
All virtual assistants are strictly required to have a backup power source, particularly in the Philippines where blackouts are common. If you don't have one, we can provide a loan assistance program for you once you are endorsed to a client. Please note that having a backup power source is mandatory if you don't have one already.
Our Culture
Work-Life-Balance
Our virtual assistant services help you find the balance between work and personal life.
Loyalty
We are built on the foundation of loyalty, dedication, and commitment to our clients.
Integrity
Integrity is at the heart of SEA-VA, and we are committed to maintaining the highest ethical standards in all our interactions with clients.
Family-Oriented
SEA-VA is designed to support a healthy work-life balance and prioritize family values, ensuring our clients are able to devote time to what matters most.
If you are looking to save time, increase productivity, improve work-life balance, and cost-efficiency. These are some of the many reasons why you should hire a Virtual Assistant.
A Virtual Assistant can help you save time by taking care of the tasks that would otherwise require your attention. By delegating tasks to a virtual assistant, you can free up your time to focus on tasks that require your specific skills or expertise. And by outsourcing tasks to a Virtual Assistant, you can achieve a better work-life balance.
Above all, hiring a virtual assistant can be more cost-effective than hiring a full-time employee. You only pay for services you need, and you don't have to worry about employee benefits, taxes and other overhead costs.
Overall, a virtual assistant can be a valuable asset to your business or personal life, allowing you to focus on what you do best while outsourcing the rest and getting everything done.
We offer a free-of-charge replacement guarantee after four weeks of working with our virtual assistant. Our team will check in with you regularly to ensure everything is working properly. Our goal is to provide the best person for each role. If we fail to meet your standards after the replacement, we will provide a prorated refund that takes into account the recruitment process and system maintenance costs.
We strive to be as fast as you are, as we know you're running a business. We make sure to maintain a good pool of candidates to choose from. As early as 24 hours, you can interview three of the best virtual assistants that match your needs. Once you've selected the best applicant, you can start working with them once payment is made.
We ensure that we hire the best quality of virtual assistants and provide them with training on how to become successful in their role. We have support systems in place to assist them when they encounter difficulties with a specific task. Additionally, we have a community of virtual assistants who can provide assistance, ensuring that they are mentally and emotionally present while working from home.
We have a community of virtual assistants with whom we maintain open communication, living out our values of work-life balance, loyalty, family orientation, and integrity. We recognize the importance of spending time with our loved ones, even while working from home.
Medical Virtual Assistants can handle various administrative tasks, such as prior authorizations, insurance verifications, front desk triage, calendar management, scheduling, database management, and more. They can assist with anything done on the phone or computer, reducing costs and saving time.
Hiring a Virtual Assistant can save you tens of thousands of dollars per year, as they cost about half of an in-house employee. By outsourcing daily administrative tasks, you can focus on seeing patients and providing care.
Our clients are assigned a Client Success Manager (CSM) who manages the relationship between them and the Virtual Assistant.
SEA-VA Medical Virtual Assistants work with various healthcare practices including but not limited to Fertility/IVF, Surgeons/Specialists, Neurology, Psychiatry, Dental, Obstetrics & Gynecology, Urology, Rheumatology, Dermatology, Surgical Centers, Psychology, Pain Management Centers, and General Practitioners/Primary Care Physicians, and Pediatrics.
The name SEAVA was inspired by the natural beauty of Southeast Asia, where the Philippines is located. The founder imagined the virtual assistants as delicate and valuable like seashells, treasures waiting to be discovered. The name also represents the vast potential of the region, which SEAVA aims to tap into and bring to the forefront of the virtual assistant industry.
SEAVA was founded by Immaculate who had a deep appreciation for the talents of virtual assistants in the Philippines. Mac had witnessed firsthand the dedication and attention to detail that these individuals brought to their work, and recognized that their skills were not being fully utilized on a global scale. She saw an opportunity to connect businesses from all over the world to the talent of these virtual assistants, and thus SEAVA was born.
With SEAVA, Mac hoped to bridge the gap between businesses and virtual assistants in Southeast Asia, providing a platform for these skilled individuals to showcase their talents and connect with clients from all over the world. She believed that SEAVA could help change the way businesses operate, providing them with the assistance they need to succeed and grow, while also empowering virtual assistants to achieve their full potential.
Our Mission
Our mission is to provide virtual assistant services that save time, increase productivity and help businesses and individuals achieve their goals worldwide. We offer personalized and cost-effective solutions tailored to meet our clients' unique needs. Our skilled and reliable virtual assistants are committed to delivering exceptional service and building long-term relationships based on trust and professionalism. With our support, clients can focus on their core tasks while we handle the rest.
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Our Vision
Our goal is to be the best provider of virtual assistant services in Southeast Asia. We want to help businesses and entrepreneurs by providing them with skilled, reliable, and efficient remote support. Our aim is to make working with us as smooth as possible, using technology and talented people to help our clients reach their goals, work more efficiently, and have a better work-life balance. Our overall goal is to help our clients and partners grow and succeed, while promoting a culture of excellence, innovation, and customer focus in the virtual assistant industry.
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Unit 11Q, Avenir Condominium, Archbishop Reyes Avenue, Lahug, Cebu City 6000 Philippines
@ Copyright 2023 - Southeast Asia Virtual Assistants.
All rights reserved
@ Copyright 2023 - Southeast Asia Virtual Assistants.
All rights reserved
Unit 11Q, Avenir Condominium, Archbishop Reyes Avenue, Lahug, Cebu City 6000 Philippines